INFORMATION THAT WE COLLECT FROM YOU
When you visit, or order products or services on www.hattieandfriends.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. I may also collect information about your usage of my website as well as information about you from messages you post to the website and e-mails or letters you send to me.
USE OF YOUR INFORMATION
Your information will enable me to provide you with access to all parts of my website and to supply the goods or services you have requested. It will also enable me to bill you and to contact you where necessary concerning your orders. I may also use and analyse the information I collect so that I can administer, support, improve and develop my business. In particular, I may use your information to contact you for your views on my services and to notify you occasionally about important changes or developments to the website or my services. Further, where you have consented, I might also use your information to let you know by email about other products and services which I offer which may be of interest to you. If you change your mind about being contacted in the future, please let me know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. I may also pass aggregate information on the usage of my website to third parties but this will not include information that can be used to identify you. Finally, if my business enters into a joint venture with, or is sold to or merged with another business entity, your information may be disclosed to my new business partners or owners. Countries outside the European Economic Area do not always have strong data protection laws. However, I will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, I will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow me to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let me know at email@example.com
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask me to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact me at firstname.lastname@example.org. I am entitled by law to charge a fee of £10 to meet my costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to my use of your information are welcomed and should be addressed to email@example.com